Returns & Exchanges

Returns & Exchanges

We stand behind the quality of every product we sell. Therefore, if you are unsatisfied with your purchase from CYRUS GALLERY, you can return it for a refund within 14 days of receiving your order. 

*NOTICE: Please contact us before you send the Items back to us. So we can help you for smooth Returns. Only in this way we can guaranty flawless process. 
We are not able to cancel orders once they have been placed

RETURN CONDITIONS

To be eligible for a refund or exchange, products MUST be unwashed, unworn, with original tags, in original package and in sellable condition. No returns or exchanges on accessories or individually Goods. All markdown sales are final and no returns or exchanges will be accepted on sale items.

RETURNS AND EXCHANGES

All markdown sales are final and no returns or exchanges will be accepted on sale items. Please submit a return or exchange request via email to info@the-cyrus.com BEFORE you send your return items. If you are returning a product, we will refund you the price of the original order excluding extra shipping costs within 14 business days after we receive the product in returnable condition at our warehouse.

 

PLEASE SHIP ALL RETURNS AND EXCHANGES TO:

CYRUS GALLERY 

Holsterhauserstr. 296
44625 Herne
Germany